Support

Something not working, or a question about one of our games? We read every message.

Contact us

Email support@studio12.games. We usually reply within a few days. It helps to include:

• the game's name and version (on its About screen),
• your phone or tablet model and its iOS or Android version,
• what happened, and what you expected to happen.

Common questions

Where is my progress saved?

On your device only. Your best scores and settings are kept by the game on your phone or tablet, not on our servers. Deleting the game, or clearing its data, deletes them, and they don't move to a new device.

How do I turn off sound or vibration?

Each game has its own sound and vibration switches in its settings. Your device's silent switch and volume work too.

Do your games have ads or in-app purchases?

Not today. If a game ever adds them, its store page will say so and our privacy policy will be updated first.

How do I get a refund?

Purchases are handled by the store you bought from. For the App Store, use reportaproblem.apple.com; for Google Play, see Google Play refunds.